Your teammate

Meet Anna.

She's worked for almost every business in Iceland. Or will soon enough.

A
Anna
Service teammate · your brand
On shift
Languages
Icelandic, English and more
Response time
A few seconds
Hours
Around the clock
Bookings
Straight to the calendar
Learns
Your business, day by day

Always on shift. Always in the game.

The name

Everyone knows an Anna.

Anna is one of the most common names in Icelandic history. You've almost certainly worked with one. Or been in a classroom with three. Or had an aunt called Anna. The name is so woven through Icelandic life that it needs no introduction. You don't need to get to know Anna. You already do.

The meaning

Her name is a verb.

In Icelandic, "að anna" means to handle, to take care of, to see to something. "Anna annar þessu" writes itself. So when we built a teammate to do exactly that, we didn't have to look far for a name. The name did the work before she even stepped onto the field.

annaverb/ˈanːa/

1.to handle; to keep up with.

2.to see to, to take on.

„Anna annar þessu.“

Everywhere

She's everywhere.

Anna works in any industry. She's equally ready to book a dental appointment, answer a wool-sweater question, or help a tourist find accommodation. She isn't built for one field. She's capable in all of them.

  • A
    Hair salon
    Books appointments
  • A
    Restaurant
    Tables and menu
  • A
    Tire shop
    Prices and hours
  • A
    Wool shop
    Products and shipping

What Anna knows how to do.

Icelandic your customers trust.

Anna is built from the ground up for Icelandic. She inflects correctly, uses natural phrasing, and catches the subtleties foreign AIs miss. Your customers feel the difference right away. The Icelandic sounds natural, not like a machine translation.

Always in the game.

Anna doesn't take time off. She's on shift on Christmas Eve, at 3am on a Saturday, and through the holiday week when everything else is closed. An inquiry at 11:47pm becomes a booking at 11:48pm. You don't lose business because of the clock.

Books appointments directly.

Anna connects to your Google Calendar and books appointments inside the conversation itself. No waiting for confirmation. The customer sees open slots live, picks one, and gets an email confirmation right away.

Knows when to pass.

Anna is a team player, not a solo act. When a matter needs a human decision, she passes to the right person on your team right away. For instance: a complaint that deserves a real apology, a technical question she isn't sure about, or a customer who seems frustrated. You get a notification with a summary of the conversation, so you know what's happening before you respond.

Practice makes perfect.

You upload price lists, menus, FAQs, and policies (PDFs, Word docs, URLs, plain text). Anna reads them, remembers them, and uses them on every question she answers. When something changes, you just update the document and Anna has the new version within minutes. No redeployment.

Wears your team colors.

Anna adapts her colors, typography, and tone to your brand. She can be formal like a law firm, warm like a café, or clinical like a dental clinic. Same Anna, different outfits. From the Plus plan up she can even take on a custom name and personality. Hannes for a trades business, say, or Bríet for a design studio.

Plays by the rules.

Your customer data lives on EU-based infrastructure. It is never used to train AI models. It is yours, period. GDPR compliance is built in, not a toggle you have to flip. On the Enterprise plan we sign a DPA and custom terms when you need them.

How Anna talks.

UnionLive human takeover
A

Anna

connected

I got a termination letter and have to respond by Monday. Do I have any rights?
Yes. You generally have the right to object, and often a notice period. But it depends on your contract and the reason for termination, so I won't guess.
I'll get a lawyer from the team who can go through this with you. One moment.
Katrín joined the chatKKatrín · lawyer
Hi, this is Katrín. I've read the conversation. Could you send me the letter and your contract? Then I'll tell you exactly where you stand.
Type a message...
GuesthouseWeb search with sources
A

Anna

connected

Will we see the northern lights tonight, or is it hopeless?
Not hopeless. The forecast is decent: clouds should break up after ten and activity is moderate. I'd keep a camera handy.
Source: vedur.is
Where's the best spot around here?
Just past the town lights. The field behind the house faces north and is dark enough for a good view.
Type a message...
Hair salonBooking right in the chat

Same Anna, different jobs.

Ready to add Anna to your team?