Retail and e-commerce
The shop closes at six. The questions do not.
Anna answers product, returns and delivery questions in flawless Icelandic, straight from your own data. She is on shift when your customers are shopping, late evenings included.
Anna goes live the moment you sign up. No card, invoice within 14 days.
Answers from your own data.
Upload product lists, return policies and delivery terms, or point Anna at your website. She reads, remembers and answers correctly. When something changes you update the document and she carries the new version within minutes.
Returns and delivery, handled on the spot.
The most common retail inquiries are about returns, order status and delivery times. Anna resolves them the moment they arrive, in Icelandic your customers trust.
Fits the systems you run.
Commerce platforms like Shopify connect to the service, and Anna is as much at home on a web shop as on a store site with opening hours. Ask us about your setup.
Knows when a person should take over.
Complaints and special cases go to you with a summary of the conversation, and you can take over any conversation live from the dashboard.
Try the chat in the shop.
Our demo environment includes a yarn shop. Ask about a product, returns or delivery and judge the answers yourself.